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Handset Field Testing

₹18,999.00 GST included

Hands-on checks of your mobile app on the phones your customers actually use, rather than only on the latest flagship sitting on a developer’s desk.

SKU: reference-handset-field-testing Category:

Description

Overview

What this service covers

An app that feels fast on the latest flagship can struggle on an older phone that has only 3GB of memory, on a weak signal, and plenty of users in India own exactly that kind of device. We test manually on 15 physical devices picked using your own analytics, on slow and unstable networks, and through real interruptions such as a phone call during payment, an hour in the background or a denied permission. Every defect goes into your tracker with a video recording and reproduction steps.

Deliverables

What you receive

  • Manual testing on 15 physical devices chosen from your real user base
  • Fresh installation, upgrades and first launch all tested
  • Behaviour verified on slow, unstable and offline connections
  • Interruption testing for calls, notifications and backgrounding
  • Defects logged in your tracker with video, device details and reproduction steps
  • Observations on launch time, memory usage and battery consumption
  • A summary report with a clear release recommendation
How it runs

The work in 4 stages

  1. 01

    Stage 1: Pick the devices

    Handsets are selected from your own analytics, not a stock list.

  2. 02

    Stage 2: Test each one

    Scripted flows and exploratory sessions run on every device.

  3. 03

    Stage 3: Log as we go

    Defects reach your tracker with evidence throughout, not in one batch at the end.

  4. 04

    Stage 4: Recommend

    A findings summary closes with an explicit ship or hold call.

Fit and inputs

Who it suits, and what we need from you

Ideal for

  • Apps tested only on the newer phones the team carries
  • Releases targeting a broad consumer base across India
  • Crashes users report that the team cannot yet recreate

What we need from you

  • Builds for both mobile platforms, preferably through beta distribution
  • Test accounts and any data needed to reach deeper screens
  • Access to your defect tracker

You share these through the brief on your order page after checkout.

Why it helps

What changes for your team

  • Issues appear on the same phones your customers use
  • Vague crash reports become reproducible defects with video
  • Release decisions supported by testing on physical hardware
Questions

Questions about this service

Do you test on emulators?

Not for this service. Simulated devices fail to reproduce the low-memory and poor-network conditions behind the bulk of these faults, so we use physical phones.

How are the devices chosen?

From your analytics. Usually that means a spread of popular budget and mid-range models sold in India, plus two or three generations of premium handsets.

Is a retest included once we have fixed things?

Yes. Within 30 days we will run one more cycle on the devices that were affected.

This is a remote service: nothing is shipped physically, and the work is delivered into systems you control. See delivery and handover and refunds and cancellation for the full terms.

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